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WHEAP Energy Assistance

March 16, 2020 - Due to the potential spread of COVID-19 in our communities, Western Dairyland EOC has made the following changes to the application process for the Wisconsin Home Energy Assistance Program (WHEAP) at our offices in Eau Claire and Independence.

March 16th - 18th Our offices at 418 Wisconsin Street in Eau Claire and 23122 Whitehall Road in Independence will remain open during regular business hours, from 8 am to 4:30 pm. All Energy Assistance clients are encouraged to conduct their appointments by phone if possible.

If you are sick, show any signs of illness, have a chronic disease, or are over the age of 60, please call us prior to your Energy Assistance appointment and we will help you over the phone or reschedule your appointment. Please call the Eau Claire office at 715-836-7511 or the Independence office at 715-985-2391.

Starting on Thursday, March 19 Western Dairyland offices in Eau Claire and Independence will be closed to the general public and all scheduled appointments for Energy Assistance will be conducted by phone.

Applications for Energy Assistance will also available by mail and online at www.WesternDairyland.org. Additional information is available by calling our main office at 715-985-2391.

After March 19, our offices will remain closed to the general public until we are confident that any major health risks to our staff and clients have passed. We continue to monitor the situation closely and are consulting with local, state, and federal partners to ensure these much-needed programs are readily available.

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The Wisconsin Home Energy Assistance Program (WHEAP) provides eligible households with assistance for heating costs, electric costs, and energy crisis situations. Operating with state and federal funding, the programs provide energy assistance payments to over 200,000 households and weatherization services to over 6,000 households each year.

When you apply for WHEAP Energy Assistance, you may qualify for multiple programs:

  • Heating Assistance is a one-time payment during the heating season (October 1 to May 15). The funding pays a portion of the heating cost, but is not intended to cover the entire cost of heating. Follow the application instructions below to apply for Heating Assistance.
  • Electric Assistance (Non-Heating) is a one-time benefit during the heating season intended to pay a portion of the household's non-heating electrical costs. Follow the application instructions below to apply for Electric Assistance.
  • Crisis Assistance may be available if you have no heat, have received a disconnect notice, or are nearly out of fuel and do not have the money to purchase more.
  • Furnace Repair & Replacement may be available to eligible homeowners or renters if a furnace or other heating system is not operational.
  • Weatherization helps households save on energy costs by making homes more energy efficient. Common Weatherization services include installing attic and sidewall insulation, sealing major air leaks, repairing or replacing hot water heaters. Depending on age, some old refrigerators and freezers may be replaced.

A complete description of these programs is on the Home Energy Plus website.

Am I Eligible?

If the gross income for your household is less than the amount shown on this chart, you might be eligible to receive WHEAP assistance.

Household
Size

3 Month
Income

Annual
Income

1

$7,168.25

$28,673

2

$9,374.00

$37,496

3

$11,579.50

$46,318

4

$13,785.25

$55,141

5

$15,991.00

$63,964

6

$18,196.50

$72,786

7

$18,610.00

$74,440

8

$19,023.75

$76,095

How Do I Apply for WHEAP?

Eau Claire County Residents

  • Option 1: Call 715-836-7511 to schedule a phone or a face-to-face appointment.

  • Option 2: Complete an energy assistance application (English - Español) print it out and fill in the required information. You may also request an application be mailed to you by calling 715-836-7511 or send an email to energy@wdeoc.org. The completed application and required documents may be returned by mail or dropped off at the Western Dairyland office in downtown Eau Claire. Our mailing address is 418 Wisconsin Street, Eau Claire, WI 54703.

Trempealeau County Residents

  • Option 1: Call 715-985-2391 to schedule a phone or a face-to-face appointment.

  • Option 2: Complete an energy assistance application (English - Español) print it out and fill in the required information. You may also request an application be mailed to you by calling 715-985-2391 or send an email to energy-tc@wdeoc.org. The completed application and required documents may be returned by mail or dropped off at the Western Dairyland office in Independence. Our mailing address is 23122 Whitehall Road, PO Box 125, Independence, WI 54747

Other Counties
Apply for energy assistance at your county Health & Human Services office. Find your local office here.

After you apply, the State of Wisconsin Department of Administration will send you a benefit notice referencing the amount of assistance you are eligible to receive. In most cases the payment is made directly to the household energy supplier.

What Should I Bring With Me?

To avoid unnecessary delays, applicants will need to provide Social Security numbers for all household members, a photo ID for yourself, and proof of income for ALL household members for the previous 3 months:

Application Month

Bring proof of income for

October

July, August, September

November

August, September, October

December

September, October, November

January

October, November, December

February

November, December, January

March

December, January, February

April

January, February, March

May

February, March, April

Seniors on fixed incomes may provide a copy of the Social Security award letter, or copy of a 1099 form.

If you have dividend interest income or self-employment income, you will need to provide your most recent tax documents.

If you pay or receive court-ordered child support, please provide verification of these payments.

For More Information

The following documents may also answer some of your questions about the eligibility requirements and the application process:

Applicant Checklist: English - Hmong - Español

Brochure: English - Hmong - Español

You May Qualify for More Help

If you qualify for WHEAP Energy Assistance, you may be eligible for additional benefits including

Energy Crisis Assistance

Furnace Repair & Replacement

Weatherization

IMPORTANT - If you are in an emergency situation with no heat, please tell us immediately so we may assist you as soon as possible.

Related Programs

Energy Crisis Assistance

Furnace Repair & Replacement

Weatherization

Office Locations

Western Dairyland
Eau Claire Office

 

Western Dairyland
Independence Office

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