Energy Assistance

What is WHEAP?

The Wisconsin Home Energy Assistance Program (WHEAP) provides eligible households with assistance for their home heating and energy costs. This program can offer a one-time per heating season (October 1 to May 15) benefit to help with fuel and electrical expenses and is generally paid directly to the fuel or electrical supplier.

A complete description of the program and income guidelines are on the Home Energy Plus website.

IMPORTANT - If you are in an emergency situation with no heat, please tell us immediately so we may assist you as soon as possible.

How Do I Apply for WHEAP?


Eau Claire County Residents

  • Option 1: Call 715-836-7511 or email energy@wdeoc.org to schedule a phone or a face-to-face appointment.

  • Option 2: Complete an energy assistance application (English - Español) print it out and fill in the required information. You may also request an application be mailed to you by calling 715-836-7511 or send an email to energy@wdeoc.org.

    The completed application and required documents may be returned by mail or dropped off at the Western Dairyland office in downtown Eau Claire. Our mailing address is 418 Wisconsin Street, Eau Claire, WI 54703.

    Once your application is received, it will be processed within 30 days and you will receive a letter explaining your eligibility and benefit if applicable.

Trempealeau County Residents

  • Option 1: Call 715-985-2391 or email energy-tc@wdeoc.org to schedule a phone or a face-to-face appointment.

  • Option 2: Complete an energy assistance application (English - Español) print it out and fill in the required information. You may also request an application be mailed to you by calling 715-985-2391 or send an email to energy-tc@wdeoc.org.

    The completed application and required documents may be returned by mail or dropped off at the Western Dairyland office in Independence. Our mailing address is 23122 Whitehall Road, PO Box 125, Independence, WI 54747

    Once your application is received, it will be processed within 30 days and you will receive a letter explaining your eligibility and benefit if applicable.

Other Counties

  • Apply for energy asistance at your county Health & Human Services office. Find your local office here.

What Should I Bring With Me?

To avoid unnecessary delays, applicants will need to provide Social Security numbers for all household members, a photo ID for yourself, and proof of income for ALL household members for the previous 3 months:

Application Month

Bring proof of income for

October

July, August, September

November

August, September, October

December

September, October, November

January

October, November, December

February

November, December, January

March

December, January, February

April

January, February, March

May

February, March, April

Seniors on fixed incomes may provide a copy of the Social Security award letter, or copy of a 1099 form.

If you have dividend interest income or self-employment income, you will need to provide your most recent tax documents.

If you pay or receive court-ordered child support, please provide verification of these payments.

For More Information

The following documents may also answer some of your questions about the eligibility requirements and the application process:

Applicant Checklist: English - Hmong - Español

Brochure: English - Hmong - Español


Western Dairyland
Eau Claire Office

Western Dairyland
Independence Office

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