Offices open by appointment only. Click here for updates.

Latest News

Offices Open by Appointment Only

Posted: June 9th, 2020

As we continue to respond to the COVID-19 pandemic, a majority of Western Dairyland services will be delivered by phone and/or email. Appointments for Energy Assistance and Rental Assistance will be conducted by phone whenever possible. 

After putting many safety policies and practices into place, our Eau Claire and Independence offices will be open by appointment only starting on June 9th. Clients and visitors will follow the same safety and screening procedures as staff.

  • A mask or face covering is required to enter any of our buildings. If you do not have a mask, one will be provided to you.
  • Anyone entering will be screened and have their temperature checked.
  • Anyone exhibiting symptoms of COVID-19 or with a temperature of 100.4 or above will be denied access to the building

Please call us if you have any questions:

  • Eau Claire Office: 715-836-7511
  • Independence Office: 715-985-2391

Our Offices are Closed,
but We're Here to Help!

Posted: May 19th, 2020

All Western Dairyland offices are currently closed due to the increased health risks associated with COVID-19. For information about rescheduling or conducting appointments by phone, please call your nearest office:

Read the entire article.

Changes to the Energy Assistance Application Process

Posted: March 16th, 2020

March 16, 2020 – Due to the potential spread of COVID-19 in our communities, Western Dairyland EOC has made the following changes to the application process for the Wisconsin Home Energy Assistance Program (WHEAP) at our offices in Eau Claire and Independence.

Read the entire article.

COVID-19 Preparedness

Posted: March 12th, 2020

March 12, 2020 - We are monitoring closely the emergence of the SARS-CoV-2 virus and the disease it causes, named "coronavirus disease 2019" (COVID-19). At this time, no one knows how severe this outbreak will be. Given this uncertainty, and the fact that the seasonal influenza (flu) virus is also widespread, we are taking proactive steps to address a number of employee and other business concerns.

Read the entire article.

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