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Employment Opportunities

Energy Services Intake Worker

Department: Energy/Housing Department
Location: Eau Claire
Shift: Days
Starting Wage: $16.88

Job Description:

We are hiring an Energy Services Intake Worker to provide initial contact and guidance to appropriate services for persons seeking benefits offered at Western Dairyland.  This is a full-time, seasonal position working Monday through Friday.  The starting wage is $16.88 per hour.


Primary duties include:

  • Performs initial screening for individuals seeking assistance under public assistance programs
  • Provides information on eligibility criteria required for offered programs
  • Obtains personal and financial data related to eligibility criteria
  • Reviews and makes preliminary determination if individuals meet the eligibility criteria
  • Determines eligibility for Wisconsin Home Energy Assistance Program (WHEAP)
  • Conducts interviews with individuals requesting assistance with energy and interactive home heating needs
  • Enters data into computer database system
  • Evaluates financial and non-financial criteria to determine eligibility for monetary benefits
  • Makes appropriate referrals for crisis assistance and weatherization programs
  • Researches, interprets and explains federal, state, and local policies governing eligibility, legal rights, and responsibilities of applicants and participants
  • Provides outreach services to explain and market WHEAP
  • Coordinates outreach sites with providers
  • Makes presentations at outreach stations
  • Identifies and contacts potential eligible individuals in person or via telephone
  • Attends initial and ongoing training


This position requires a high school diploma or equivalent. Preferred: Associates degree in Business Administration or related program with 2 years experience working with low-income populations


Licenses, Certifications, Authorizations Required

  • Must have a valid driver’s license
  • Must have an insured vehicle
  • Must meet Western Dairyland’s insurability requirements

Western Dairyland offers a complete benefits package including health, dental and life insurance, 401(k) plan with up to a 6% match, EAP, paid time off, and sick leave.


To apply for this position:


Complete an affirmative action form on our website

Complete application on

Send a cover letter and resume to Jeremiah Segerstrom at or Jennifer Olson at


Minorities are strongly encouraged to apply.  This agency is an equal opportunity employer





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